Why do luxury and upper-upscale hotels cost so much for business groups? It helps to understand what hoteliers are facing from a cost perspective right now.
A new study finds guests underuse some amenities they say are important, but overuse others they don't think much about. These findings can help planners negotiate better while improving attendees' experience.
Have you ever counted up all the negotiations needed for a single conference? Whether you’re contracting with the hotel, convention center, speaker agency, a ground transportation provider, destination management company, a production...
About 30 properties, including many meetings-oriented hotels, launched contingency plans to temporarily replace cooks, housekeepers, and other service employees. What does that mean for the event experience?