In 2020, when Meeting Professionals International needed to help the industry learn how to pivot, the planning spotlight fell on Changemaker Lori Pugh Marcum, CMP, CMM, CED, HMCC.
To manage their 2020 meetings volume—106 live virtual symposia, 125 events with live and prerecorded programming, and 170 on-demand educational sessions—this Changemakers duo rewrote their standard operating procedures.
Just months into the huge change-management process for a merger, Truist’s Tina Fullard had to adapt her leadership style to the realities of telecommuting and virtual team meetings.
Michelle Dunnick earned a spot on the 2021 Changemakers list for creating programs to provide hospitality workers with free legal services and low-cost mental wellness services during the pandemic.