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Planning strategies and case studies for insurance and financial services event professionals, plus FICP news and updates.

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chair yoga
FICP's Boston Winter Symposium in Pictures
Jan 30, 2018
Attendees who are centered and alert are ready to learn and connect, and make the most of their investment in meetings and conferences. With that in mind, the design team for the Financial & Insurance Conference Professionals Winter Symposium...
Picoult
5 Principles for Managing the End-to-End Customer Experience
Jan 29, 2018
Customer service is not the same thing as customer experience, and that was the first point that Jon Picoult, founder and principal at Watermark Consulting, drove home to the Financial & Insurance Conference Professionals Winter Symposium...
Jeep Scenic with Saguaro
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Plan Your Next Meeting in Scottsdale.
Nov 06, 2017
This southwestern desert city is abuzz with resort builds and renovations, new restaurants, stellar venues and group programs...
Hurricane Irma
When Disaster Strikes
Sep 11, 2017
The people of Texas and Florida are on my mind in the wake of Harvey and Irma. These storms and their aftermath are causing me to feel somewhat helpless. We can (and should) donate to the extent we are able, but what else can we as meetings...
boardroom
Is a Seat at the Table Enough?
Sep 05, 2017
I often hear my association’s meeting professional members say that they would like a “seat at the table,” especially when it relates to organizational strategy. In many cases, meeting professionals are not valued or respected...
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