At first, the concept seems far off the traditional business path. But empathetic design uses a data-based approach to produce tangible benefits for attendees and the event host.
Elizabeth Glau, CMP, spent many years working on environmental and social-equity causes related to meetings and events. And in her final year, she broadened her focus and built a notable industry forum that will continue on.
The Disability Equality Index and the Corporate Equality Index are two resources to help answer that question. Caesars Entertainment made the 2021 DEI list for the first time, joining a few other hotel companies and airlines.
