One large group-focused hotel operator sees more requests for different spaces, different furniture sets, and more bonding opportunities for attendees.
The meeting experience is often more about how attendees feel rather than what they think. One way to generate positive feelings is to design experiences that encourage gratitude.
In his mid-twenties, Tomell Harbison of Talley Management Group taps into the mindset of fellow young professionals to create association events that appeal to everyone.
All customer-facing employees at hotels must now be trained to recognize signs of trafficking, while information helpful to victims must be posted in public. One planning veteran says the new laws could help the meetings industry push for similar...