On-site tech-support staff can take care of all your attendees’ event-app questions, and even show them the most useful tips and tricks. But the set-up of the on-site support desk has a major impact on the team’s ability to help attendees...
Meeting professionals face a daily deluge of email. Betsy Bondurant, CMM, CTE, Bondurant Consulting, shares her best advice for efficiently providing quality responses that will get read and be easily understood.
It's not enough just to have a duty of care plan; Kevin Iwamoto, senior vice president at GoldSpring Consulting, explains how to bring your strategy to life.
If you want to get ahead of the changing expectations of your meeting and convention participants rather than just play catch-up, a new report from Marriott International and the Professional Convention Management Association is essential reading...
To the uninitiated, booking speakers or headline entertainment for a meeting or incentive program might seem like the least of a planner’s worries. But the reality of bridging the corporate world and the entertainment world can be tricky, with the...
Strategic meetings management programs don't need to be complex or global, but they do need three essential elements to be successful and complete. Shimon Avish, principal/meetings management practice lead, Acquis Consulting Group, walks through...
