CWT Meetings & Events
Corporate meetings in 2019: 15,633*
Incentive travel programs in 2019: 921*
Top customer markets: pharmaceutical, computers/electronics, energy/mining
❚ CWT Meetings & Events made two key U.S. hires: Last fall, Cristina Scott, formerly with Sabre, was named vice president, global operations; and in January, Monica Dickenson, CMP, SMMC, joined the company as senior director of the SMM Center for Excellence from her role as head of global meetings and events for Shire.
❚ Among other awards this year, the company was a finalist for a 2020 Excellence Award from Cvent in the “Cvent Partner of the Year” category.
❚ The company has added to its virtual meeting services and can now support up to 100,000 users for an online event.
❚ CWT M&E’s tool called CWT Easy Meetings brings standard processes to booking small self-service meetings.
❚ 2019 saw the launch of CWT’s NORAM M&E Supplier of the year awards to recognize hotel and DMC partners.
❚ CWT M&E opened a group travel hub in Costa Rica to increase staffing during peak season.
Derek Sharp, Senior Vice President and Managing Director
Beau Ballin, Commercial Leader, NORAM
Full-time employees: 571
Room nights booked for meetings and incentives in 2019: 1,584,053*
Meeting and incentive travel programs held outside the U.S.: 61%
Revenue from planning and executing meetings and incentives: 40%