Association Toolbox

Changemaker Gary Murakami is passionate about creating community, supporting marginalized industry members, and being a pillar of support to others in the industry.

Changemaker Heidi Henning did just that for the National Association of Realtors—and during the pandemic, no less.

The determined Keneisha Williams continues to build a community for Black event professionals, with plans for the group’s first hybrid event this fall.

The Live Events Coalition has exceeded expectations as a lobbying organization, speaking up for the meetings and events industry through the pandemic. Meet Changemakers Nancy Shaffer and Dwayne Thomas, the duo behind its success.

Two ideas for stronger contract clauses for groups concerned that social or political issues might upend their meeting destination.

For long-term mental health, get in the habit of naming and taming your emotions.

A planner who had experienced tough times before guided his team through the pandemic by relying on interpersonal skills more than technological expertise.