Of the many definitions you might come across for key performance indicators, or KPIs, George Odom’s may be the cleverest. It’s certainly the easiest to grasp. “Way back when I tried to do this at Eli Lilly and Company,” he recalls, “someone said to me, ‘If you had to call in once a month and had only five minutes to ask how things are going, what are the things you would want to know?’”
Register to view the full article
Register for MeetingsNet.com and gain access to premium content including the CMI 25 Listing, our monthly digital edition, the MeetingsNet app, live and on-demand webinars, and much more.