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Facility/Resort Fees Still a Hot-Button Issue

Disclosure of fees on some hotel web sites is lacking.

As the “facility fee” and “resort fee” situation continues to linger, it causes unpleasant surprises for many attendees of association conventions in particular. Here’s one frequent business traveler’s take on why hotels charge these fees rather than simply rolling them into the room rate, and why disclosure of these fees would be the ethical thing to do, but isn’t done nearly enough.

 

 

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