You've heard it a million times: 80 percent of your business comes from 20 percent of your customers. Planners can say it another way: 20 percent of hoteliers you deal with are really good at what they do. Is that about right? I believe the same goes for "third parties": 20 percent of them are excellent at what they do.
Register to view the full article
Register for MeetingsNet.com and gain access to premium content including the CMI 25 Listing, our monthly digital edition, the MeetingsNet app, live and on-demand webinars, and much more.