Striking a Balance

Something basic is changing at conference centers. Their selling proposition has always been to offer a distraction-free environment in which every element, from conference room design to furnishings to staffing to technology, has a single purpose: to help serious meetings achieve their objectives. While most elements--ergonomic furniture, nonstop refreshment breaks, dedicated conference coordinators, and other meeting-focused amenities--have remained fairly constant over the years, the

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