"The way we create memories at an incentive conference in Hawaii is not to put on a luau," said Rich Granger, assistant vice president, conference and travel services, Allmerica Financial, Worcester, Mass. "Instead, we look to our DMC [destination management company] for something more creative." Granger spoke during an educational session at the Global Events Partners (GEP) Executive Retreat, held in June at the Hotel del Coronado in San Diego. The event brought together more than 100
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