Improved training and technology will help hotels draw group business as the pandemic wanes, says Marriott’s Brian Gilligan.
STR’s Jan Freitag warns that while meeting space will be easy to come by through June, the second half of the year could be highly competitive.
Convention bureaus are doubling down on their mission to deliver destination intel, says Don Welsh of Destinations International.
DMCs may play a larger role in ensuring that event health-and-safety requirements are followed, says industry executive Catherine Chaulet.
A multi-tiered pool area can be used for special events.