Skip navigation

USAA: A Little-Known Standout

Unless you are part of the armed services, you might never have heard of insurance company USAA, based in San Antonio. Its customers are military personnel and their families. The company ranks 189th on the Fortune 500 list, with revenues of just under $12 billion, and its automated call-distribution system, the largest in the world, handles more than 16 million transactions a day.

Register to view the full article

Register for and gain access to premium content including the CMI 25 Listing, our monthly digital edition, the MeetingsNet app, live and on-demand webinars, and much more.

Hide comments


  • Allowed HTML tags: <em> <strong> <blockquote> <br> <p>

Plain text

  • No HTML tags allowed.
  • Web page addresses and e-mail addresses turn into links automatically.
  • Lines and paragraphs break automatically.