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What's your reaction to hotel energy surcharges?

A: “I would challenge the charges before signing a contract,” says Jill Soth, corporate event manager for Avnet Computer Marketing in Phoenix. “If the hotel has increased costs due to energy shortages, then I want the hotel to supply me with more information, such as documentation about where their costs have gone up and what they are doing to defray them.” If a hotel presented charges after-the-fact, she says, “I wouldn't pay them. By law, a hotel can't bill us for

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