Reinventing the Ritz

The name Ritz-Carlton is synonymous with luxury, not meetings. But, "in many of our hotels, 40 to 60 percent of our business is group business," says Ralph Grippo, vice president and area general manager, The Ritz-Carlton Huntington, Pasadena, Calif. Grippo was one of many speakers who participated in the first Ritz-Carlton Luxury Meetings Forum, an event for editors from the meetings media held at the Ritz-Carlton Lake Las Vegas Jan 26 to 29.