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The explosion of orders for videoconferencing systems is a clear indication that remote meetings are becoming a “mission critical” tool in our post-9/11 world. But whether the videoconferencing star remains bright will depend in large part on organizers who can produce an effective videoconferencing experience. Users need to take the time to understand how videoconferencing works in order to understand its limitations and its potential. A good place to start is with a piece of equipment

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