Whenever I find myself saying, “That's the way we've always done it,” I stop dead in my tracks. If you're doing certain things the way that you've always done them just because, you're probably not doing them the most efficient way...
To get a sense of how big a role meeting professionals are beginning to play in the National Business Travel Association, NBTA COO and Executive Director Bill Connors, CTC, needs only look at the agenda of its recent annual convention, held July...