Do's and Don'ts of Attrition Clauses

Hotel attrition clauses are the fifth greatest concern in our survey this year. One company that has a very clear policy regarding attrition clauses is Conferon, the Twinsburg, Ohio-based independent meeting planning company. Dave Lutz, CMP, executive vice president, says the goal of an attrition clause should be "to make the hotel whole," that is, to allow the hotel to make up a fair share of the revenue it loses when it sets aside rooms for a group that the group doesn't pick up. There are

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