You know that super-special VIP seating you have for your meetings super-special attendees? You might want to tone it down, or at least not make it so obvious that all attendees are not being treated equally, if you want a lot of cooperation, col...
Does this sound familiar? After the inevitable delays and mechanical difficulties involved in business travel, your tummy is rumbling and the only choice you have for lunch is fast food or the vending machine. You decide the peanut-butter cup...
I’ve never been a great sleeper—I’m a night owl living in a early-bird world, and I don’t even like worms! And it’s even more difficult to get good sleep while traveling, and even more difficult yet when at a conference. I can only imagine how ex...
I'd love to be one of those people who are snoozing before the wheels lift off the tarmac. Unfortunately, I'm the other kind, the one who is surreptitiously trying to camouflage her reading light at 3 a.m. while everyone else on the plane is lite...
When I heard that Marriott, in an attempt to better meet Millennials' needs, decided to experiment with doing away with formal desks in some of its guest rooms, I have to admit my heart sank a little. I get that we're all more mobile now, that we...
Virgin America's Protein Plate mealEvery year the Diet Detective (Charles Platkin, Ph.D.) calls the airlines to request nutrition information for the foods they serve economy-class passengers on domestic flights, and turns this information into a...
According to a recent survey of 804 travelers, meeting planners aren’t the only ones with a bone to pick about Wi-Fi fees—nearly three-quarters of travelers who got dinged for airport or hotel Wi-Fi fees were not happy about it. The survey, condu...
As more and more Millennials hit the road for business, meetings, and pleasure, travel industry suppliers are tapping into their mindset to create services that will attract them. Hotels in particular are interested in their proclivity toward...
Every year, thousands of meeting planners, hotels, destinations, and other hospitality industry professionals gather in Las Vegas for IMEX America. For me, this is one of the best shows of the year, and a chance to meet with a multitude of...
