Are we in a relationship business anymore? What's the next step in the evolution of meeting planners, CVBs, and hotel sales as electronic RFPs, Internet event management systems, and other technological tools begin to proliferate? Are associations...
General Electric hasn't achieved its phenomenal success by using old-school management methods but by inventing a new way of doing business. Chairman Jack Welch is a true believer in employee participation. As he says, "We're going to win on our...
Istanbul gives delegates a fresh choice! Set on the shores of the Bosphorus, the city where East meets West offers conference and incentive planners a destination of sophisticated diversions coupled with the highest quality exhibition and...
K2 You'd think commuting by ferry across picturesque Puget Sound to a job you love and don't have to dress up for would be enough to make any employee happy. And it is...
One of the best tests of good management is seeing what happens when the manager's not around. Do employees stay focused and energized? Do they get their work done? Do they treat customers as if the business depends on them...
* CHANGING FACES On January 1, 2000, Doug Geoga will step down as president of Hyatt Hotels to assume management responsibility of a new hospitality industry financing venture for the Pritzker family, which owns Hyatt. Geoga will be succeeded by...
Las Vegas, Reno, Atlantic City--when people think of gaming, these are the cities that probably spring to mind. But resorts across the country offer games and the amenities that go with them, from New Orleans to Tunica to Detroit. Here's the...
* TRENDS Custom Incentives: Choose Your Own Award Let them choose their own rewards. If there was a single resounding message from two recent American Express Incentive Services surveys, this was it...