Who Needs the Boss?

General Electric hasn't achieved its phenomenal success by using old-school management methods but by inventing a new way of doing business. Chairman Jack Welch is a true believer in employee participation. As he says, "We're going to win on our ideas, not by whips and chains."

Welch's approach is simple: "Take out the boss element." Successful managers need to tap into employees' ideas and then win employees the resources they need to make those ideas a reality. Welch has built a "bo

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