The DOT’s new Airline Customer Service Dashboard makes it easy for travelers to know what they’re entitled to in the event of flight delays and cancellations.

At the recent ASAE show, a quick-hitting format called “IdeaXchange” helped association-event planners walk away with ample knowledge to help them plan their meetings and satisfy their attendees.

It’s a real trick to find a balance between satisfying attendees’ dietary needs and delighting them with local items and interesting presentation, all while minimizing an event’s carbon footprint. Here are 4 tips for planners.

A bill moving through Congress aims to improve liability protections for organizations that provide food to the needy.

Concurrent, multi-site, staggered…there are more hybrid possibilities than you might think. One expert discusses the alternatives.

Staffing, service levels, and event costs are all trending in the wrong direction, according to Meeting Professionals International’s latest Meetings Outlook survey.

For some groups, an interest in health and wellness means changes to bar service and break beverages, according to panelists on a recent SITE webinar.

VisitScotland’s Rory Archibald has launched an advocacy organization for the business-events industry focused on diversity, equity, and inclusion, as well as environmental issues.