Have you ever wondered if your convention center has an emergency Epi-Pen—and someone who knows how to use it? Or where to find the all-night pharmacy that’s closest to your host hotel? The Event Services Professionals Association recently lau...

I just ran across an article on TechConnect from IDG about the dangerous cost of “free” Wi-Fi, which outlines how security company Avast set up some free Wi-Fi hotspots at the Republican National Convention held at the Quicken Loans Arena in Clev...

I visited Paris for vacation in June...

In 2003, during the time that Kevin Iwamoto was managing corporate travel for a mulitnational company, a car bomb exploded outside a hotel in Jakarta. Iwamoto did his usual check-in with his travel management company to see whether any employees...

IMEX Frankfurt drew 3,500 exhibitors and 9,000 visitors to Messe Frankfurt in April. The worldwide destination executives and meeting planners who attend are accustomed to managing safety and security concerns at events and very aware of the...

Now that many states allow guns in public spaces, pistol-packing participant could be coming to your next meeting. Are you prepared?

It’s not enough to just hope something awful won’t happen at your meeting—you have to prepare for every contingency.

See that guy over there who’s talking intently at a cocktail round on the exhibit floor with a small group of attendees? His badge says he’s just another attendee, and he only paid the attendee registration fee, but he is a de facto exhibitor—a s...

“Have the conversation!” says Marty MacKay, DMCP, president of Hosts Global Alliance, a network of 50 destination management companies serving 300 locations worldwide...