Among the celebrants at this year's CMI 25 reception were, from left: Frank McVeigh, president and CEO, McVeigh Associates, Ltd.; Tina Weede, president, USMotivation; Barbara Nindos, vice president, USMotivationYou know on radio talk shows when s...
A new survey from American Express Meetings and Events finds mostly positive indicators from meetings across the board, and across the globe.
Relentless customer focus has made Cvent’s user conference a must. You can learn a lot from our insider’s look at the planning process.
David Stankiewicz, project manager/strategic programs with IEEE, a professional association for the advancement of technology, showed how meeting planners can use Google+ Hangouts to enhance an event by, well, using Google+ Hangouts to speak at a...
Since 2014, The Physician Open Payments program, commonly referred to as the Sunshine Act and now an element of The Affordable Care Act, has required the healthcare industry to adhere to a wide-ranging and complex transparency program to track th...
There has been a lot of talk in recent years about companies mapping their “customer journey”—those key touchpoints throughout a customer’s interaction with a company—to figure out what’s working, and where the gaps between what customers want an...