The results are tangible and swift, say training directors.

Learning that standard operating procedures, or SOPs, play a critical role in most high-functioning meeting departments could be a surprise to those who relate to the more creative and design-oriented elements of the job. But for anyone who...

Use the new survey results to benchmark your incentive spending and programming against the industry at large.

You may be a champ negotiator when it comes to hotel rooms and exhibit space, but what happens when it’s bonus and annual salary review season? The wage gap between men and women is no secret, and it holds true for the meeting industry...

Consolidation in the meeting management software space continues.

In 2017, Destination DC, the organization that markets Washington to meeting and convention groups, made a shift in its efforts to bring international groups to the city. Rather than just selling rates, dates, and space, the bureau identified its...