Carolyn Pund, CMM, DES, developed revised policies and procedures, and a new health-and-safety advisory service, to lay the groundwork for the return to meetings.

In 2020, Heather Mason generated waves of educational programming so that meeting managers could hold more effective programs and climb the career ladder.

In 2020, when Meeting Professionals International needed to help the industry learn how to pivot, the planning spotlight fell on Changemaker Lori Pugh Marcum, CMP, CMM, CED, HMCC.

“All we need now are 999,999 more Greta Thunbergs.”

When the pandemic sank one planning firm, Changemaker Margaret Launzel-Pennes got a new one afloat with staff and projects in less than two weeks.

To manage their 2020 meetings volume—106 live virtual symposia, 125 events with live and prerecorded programming, and 170 on-demand educational sessions—this Changemakers duo rewrote their standard operating procedures.

Changemaker Shameka Jennings, MTA, CMP, DES, is a born community-maker.

Why a meeting planner for the NFL, Janice Jackson, CMP, DES, CTA, decided to participate in a vaccine trial.

It was summer 2020 in Minneapolis and Mike Gamble had a brainstorm.