There's a good article on building good e-mail lists in Chief Marketer called An Eight-Point Checklist for Building Your List. While some of the points are pretty basic (be sure to get permission before adding someone to the list, for example)...

There's a cute article in the New York Times (free reg. req'd) about annoying people on planes, and what you can do about them: If Only the Flier in Front of You Were a Fan of Miss Manners. I had no idea before reading this that some people...

I was having lunch with a meeting professional friend recently, and she came up with what is one of the best ideas I've heard in a long time to shake up our industry association meetings. Invite some kids in the 12-15 age range to ramble around...

There's a lively discussion going on over Bob Bly's post about a recent Business Week article that highlights how the Gap's reliance on surveys, focus groups, and other types of market research resulted in falling sales. (Kevin Holland also has...