Power of the people
Jan 04, 2007
Talk about people power: Check out this post on Mental Floss. A snip...
Sailing the deep blue sea
Jan 04, 2007
I'll be on vacation the next couple of weeks, sailing the deep blue Caribbean sea, so please be patient if it takes a while for my colleague to get to approving comments! I have lined up some posts, mostly pointing to some of my favorite Web sites...
Thinking about hospitality
Dec 31, 2006
I just read two great posts about hospitality. This one, from Chris Bailey at Alchemy of Soulful Work, spins off an article in Fast Company about New York restauranteur Danny Meyer, who said...
The egg came first
Dec 30, 2006
That's just one of the 100 things we didn't know last year, brought to you by the BBC (and each comes with a link for more information, such as this one for the headline eggs-ample). Some others are...
Wild travel stories from 2006
Dec 29, 2006
Flights having unscheduled landings due to escaped hampsters and flatulent fliers, human skull collectors, X-rayed babies...yep, 2006 was a banner year for whacked out travel-related stories. Read 'em and weep here. I hadn't heard the one about...
You too could be YouTubed
Dec 29, 2006
Here's a scary little thought from Gary Spotts on Fast Company's Expert Blogs: Beware: Your Company Could Be "YouTubed". ...
YPB&R's predictions for 2007
Dec 29, 2006
Hospitality industry watchers Yesawich, Pepperdine, Brown & Russell have released their 2007 predictions. Among them are that leisure travel will continue to outpace business travel as business folks try to replace trips with technology; and...
Just for fun: Gender genie
Dec 28, 2006
I just ran across the Gender Genie, a site where you can plug in some text and it will tell you what gender it thinks the author might be. I must be sending mixed messages: When I put in text from this story I wrote for Medical Meetings, it came...
The old runaround
Dec 28, 2006
While I sit here on hold, allow me to vent a bit. I had to cancel a trip last spring, so I notified the travel agency I booked the flight through that I had to cancel. They said I could use the credit toward another trip within a year, no problem...
Have a good customer service story?
Dec 27, 2006
Customers Are Always says that the ...
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