When Bob Wilgus took over planning meetings at Lafayette Life Insurance Company four years ago, he was faced with an annual sales seminar that was as tired and listless, in meeting terms, as attendees get when they sit and listen to speech after...

The Caribbean has a climate of perpetual spring and summer with temperatures ranging from the upper 70s in the winter to the lower 80s in the summer. Sharing many of the same characteristics but not technically part of the Caribbean, winter...

New York City's Times Square as a role model? Absolutely! Inspired by the success of the Times Square Business Improvement District (BID), a private-public partnership, our nation's capital formed the Downtown D.C. Business Improvement District...

At the March SITE European University, Alexander Granaada, a Netherlands-based travel consultant, told a nearly unbelievable tale of bad timing. His car manufacturing client, Opel, had booked an incentive trip to Bali, until the November fires in...

There's no more powerful way of communicating than meetings, says David Rich. Then why, for so many companies, are they an afterthought...

Over the past 12 years, if you were a top-performing agent for Life Investors Insurance Company of America, you could expect to be hitting the beach every March with 99 other top performers on the company's annual President's Trip. Last fall...

Luxury is not the word usually associated with tropical islands, where informality reigns along with sun and sand. But during a recent visit to the U.S. Virgin Islands of St. John, St. Thomas, and St. Croix, spectacular resorts rivaled the finest...

At the Southampton Princess in Bermuda, the year-and-half-old, hands-on dolphin encounter program is in such demand that during the season (April through mid-November) interested guests have to put their names in a lottery. The lucky ones get to...

OCCUPANCY rates are up. Room rates are up. Clearly, the seller's market continues, and meeting executives can't negotiate the same deals they used to. Instead, hotels are imposing early departure charges, tough cancellation provisions, and, in...

The U.S. dollar is the official currency on several islands: the United States Virgin Islands, Puerto Rico, the British Virgin Islands, and the Turks and Caicos. Many of the smaller eastern Caribbean islands--Dominica, Antigua, and Barbuda, St...