Get these questions answered when researching meeting management software:
1. What is the pricing model? Is it variable? Or is it a fixed cost regardless of number of events, registrations, or reports? What will be included in my total cost of ownership?
2. Do you collect any fees or commissions from suppliers?
3. Do you have references? (Note: Contacting references should be done only after a planner does his or her own due diligence, says one vendor.)