MARRIOTT UPENDS SALES STRATEGY Here's the challenge when you're as big as Marriott: How do you continue as a growth company while increasing your focus on the customer? Reconciling these seemingly opposing goals is at the heart of a complete...
The key to a successful international program is establishing a close partnership with a ground operator/destination management company in your incentive destination. Some planners prefer to handle international incentive travel through a U.S...
Your annual meeting came off without a hitch. Attendance was lower than expected, but all in all, the meeting was a success. Shortly after the event, a letter arrives from the hotel claiming your group owes room attrition damages. However, your...
Just Think The way you conclude a speech really does matter. Imagine Patrick Henry winding up his famous address like this: "As for me gentlemen, give me liberty or give me death!" ...
When it comes to planning theme parties or special events, it's easy to do what's already been done, or stick with what's worked in the past. Don't ho-hum the night away. Our advice: Forget the tried and true, and take a fresh approach. Here are...
Set on 2,000 lush acres, Melib Playa Conchal Beach & Golf Resort offers all-suite accommodations, recreational activities, the finest in group facilities, and outstanding service...
They are two clean-cut guys who like to dress in tights and toss around chainsaws to Strauss's "On the Beautiful Blue Danube." They've been on "The Tonight Show," performed for Prince Charles, and won 18 gold medals from the International Jugglers...