It's time for your annual convention, and expectations are high. Last year's keynote speech was delivered by Gen. Colin Powell, who's no easy act to follow. Your challenge is to find someone not only to set the tone for the meeting, but also to...
"Service through friendship" is the motto of Les Clefs d'Or (The Society of the Golden Keys), the international association of hotel concierges, founded in 1929. The symbol of the crossed keys on the lapels of concierges came to represent the...
Las Vegas, Reno, Atlantic City --when people think of gaming, these are the cities that probably spring to mind. But resorts across the country offer games and the amenities that go with them, from New Orleans to Tunica to Detroit. Here's the...
When you were a kid, what motivated you to do your chores? Did your parents dangle a carrot to make you take out the trash? Or use threats? Or were you just one of those kids who got your work done because you wanted to...
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As a meeting manager, you need to know about your organization's potential liability when alcohol is served at your events. Here's the bottom line: Hosts face the threat of being held liable for the actions of their intoxicated guests. Such...