Catherine Wittke, CMP, Patricia Kerr, CMP, and their working team of 10 had a planning and a promotional challenge facing them when Manulife Financial's two-tiered incentive program for 1999 outgrew the two properties it was booked into. They had...
When Aid Association for Lutherans announced its 2000 President's Cabinet in Costa Rica, the destination attracted 100 more qualifiers than usual, and a record 50 percent booked post-trip excursions in the area. When Delta Life & Annuity...
By now most of you have probably heard all about Hyatt Hotels Corp. vs. Women's International Bowling Congress. That's the case in which Hyatt tried unsuccessfully to bring a lawsuit against WIBC for breach of contract when the group failed to use...
*CHANGING FACES Nancy Homeyer has been named National Sales Manager for Orient Express Hotels, North America. Homeyer will be based in Charleston, S.C., but she will represent Orient Express worldwide. Over the previous eight years, she held sales...
* BEST PRACTICES A Caring Culture Motivates People Most At Butler International, a holistic approach to quality that places as much emphasis on taking care of staff as on customers and shareholders recently won the company Arthur Andersen's Best...