Here’s how Courtney Mesmer, CMP, DES, CED, vice president, events for WorldatWork, successfully led her organization’s annual conference through a wave of major improvements.

Linda McNairy, global vice president–strategic meetings at American Express Global Business Travel, gets the nod as a Changemaker for turning the North American annual customer meeting on its head.

After 25 years as part of a multi-association show, the American Physiological Society held its own event in 2023. The Changemaker behind the convention and trade show: Meeghan De Cagna, CAE, DES

Meet Maxwell Kelly, event manager at Oliver Kinross and a trailblazer for applying ChatGPT to session creation and event marketing.

Google’s Megan Henshall, CMP, DES, has published resources for making meetings more accessible to neurodiverse individuals—and she’s not done yet.

Generative A.I. ideas from the Incentive Research Foundation’s new paper—and from ChatGPT itself.

PCMA, CEMA, and Marriott International collaborated to create “Guiding Principles in Experience Design,” a framework for building a sense of belonging, stronger connections, and deeper learning among attendees.

A marketing expert says that building community among online attendees is key—and it doesn’t have to involve what’s happening on site at that moment.

This week, U.S. Travel used caffeine and calories to drive home its economic message about the importance of travel.

5 areas where planners can improve attendees’ mental and physical wellbeing: nourishment, movement, rest, wellness tracks, and connections.