Welcome to Boston
Enjoying the networking at the FICP Winter Symposium are (from left) Jenny Stitz, Four Seasons Hotels & Resorts; Amanda Brennan, Prudential; Erin Lechacz, Four Seasons Hotels & Resorts; and Melissa La Rue, CMP, Prudential.
Can You Define Blockchain?
Eric Rosenbach, former Pentagon chief of staff and assistant secretary of defense for Global Security and Homeland Defense, gave FICP's Winter Symposium attendees an introduction to blockchain and the emerging industry-distrupting fintech companies.
Coffee, Tea, and Networking
The 100-plus attendees at the FICP Winter Symposium took full advantage of the breaks to visit with old friends and meet new contacts.
The Power of Place
Janet Sperstad, CMP, director of the Meeting and Event Mangagement Program at Madison College in Madison, Wis., got the audience involved in her presentation on mindful event design.
Got a Tip?
Attendees at the FICP Winter Symposium could share their wellness ideas on a chalkboard outside the session rooms.
Put Life at the Center
Al Chiaradonna, senior vice president at SEI Investments, sat with attendees after his presentation on how he integrates work, family, and community in order to create more meaning in his life.
Edward Kennedy Institute
When the government shutdown closed Boston's JFK Library, destination management company DPI Events quickly switched to Plan B for the Winter Symposium's dinner event. The Edward Kennedy Institute served as top-notch substitute, and the evening included a police escort through Boston traffic, a red carpet arrival, and viewing the museum's exhibits, which have replicas of the Senate chamber and Edward Kennedy’s office.
Let's Get Social
Do you have a social media strategy for your events? Luann Edwards, CMP, CMM, shared her methods (plan, measure, optimize, repeat!) for a successful campaign.
Think Customer Experience, Not Customer Service
Jon Picoult, founder and principal at Watermark Consulting, shared five principles of providing a great customer experience.
Attendees didn’t need to leave their seats for a reviving, 15-minute afternoon yoga break.