The fifth annual Insurance Conference Planner Premium Circle Award survey is complete, and our 30 winners should take a bow-they earned it. On ballots that ran in the March/April and May/June issues of the magazine, we asked insurance conference...

The NFL is an excellent case study in competition: 40 percent annual layoffs, new management strategies every 18 months, stiff competition, disgruntled employees, and constant pressure to increase ticket sales. We used meetings constantly-on the...

The Insurance Conference Planners Association (ICPA) Forum, held in June at the Renaissance Chicago, provided a stage for the first complete unveiling of the nearly released Ajenis software product and the PlanSoft Network, designed to...

Mary Charles & Associates (MC&A), a Honolulu-based destination management company, has entered a joint venture with Convention Management Resources, a housing, registration, and travel services company based in San Francisco...

If the trend toward insurance company consolidation seems to be coming at insurers like a "merger monster," it doesn't mean you should call in the National Guard. It just means that when a merger crashes in on your company and your department, it...

Stuck at the bottom of the customer-satisfaction barrel last year, Continental Airlines has done what no airline in the annual J.D. Power/Frequent Flyer Customer Satisfaction survey has ever done: The carrier jumped from last to first in a single...

Hosted with charm and enthusiasm by the Opryland Hotel Convention Center staff and the city of Nashville, attendees at the Meeting Professionals International (MPI) World Education Conference in July didn't just learn how to manage meetings better...

Insurance Organizations Mary H. Rowley has joined the Chartered Property Casualty Underwriters Society in Malvern, PA as vice president of communications, overseeing the society's publications, conference support, and national and chapter public...

The swanky, 389-room El San Juan Hotel & Casino, gleaming from a $30 million refurbishment completed in January, is tucked into a private, 15-acre enclave in San Juan, just five minutes from the airport. By day, guests are drawn outside to...

In 1984, only half a dozen states required insurance agents to earn continuing education (CE) credits. To- day, just six states do not. Alabama, Alaska, Connecticut, Hawaii, Vermont, and Wisconsin (as well as the District of Columbia) are the last...