Six Canadian hotels are acting as pilot properties for the testing of the "Courtesy of Choice" program, developed by the International Hotel Association to accommodate both smokers and nonsmoking hotel guests. The program combines the effective...

Twenty-four months, eight quarters, 730 days: Any way you look at it, a two-year qualification period is a long time to hold agents' attention. That was the challenge for MassMutual's Conference Planning department when it launched the promotional...

The Broadmoor One Lake Avenue PO Box 1439 Colorado Springs, CO 80901-1439 Phone (719) 577-7711 Toll-Free Reservations (800) 577-7711 Fax (719) 577-5700 ...

Upgrades and Expansions Sun International Hotels recently announced a $375 million expansion of its 1,147-room Atlantis Resort and Casino on Paradise Island in the Bahamas. By 1998, the resort will add a convention complex with a 20,000-square...

In December, just in time for the ski season, the Pinnacle Resort at Whistler opened in Whistler, BC. The mountain destination's first "boutique" hotel, the Pinnacle has 84 suites, each with its own Jacuzzi tub, fireplace, kitchen, and mountain...

The most popular of the neighbor islands for visitors, Maui is a true gem with its 120 miles of beaches, picture-perfect waterfalls, verdant jungles, and the daunting presence of Haleakala, an extinct volcano that rises up more than 10,000 feet...

AT 4 p.m. on the day Linda Bourbonnie fully expected to be laid off-Friday the 13th, no less-she got called into the office of the president of marketing and told that she wasn't going anywhere...

Add this to your paperless, virtual office: the FaxView Personal Fax Reader. This 7.8-ounce gadget (on facing page, top) can receive a fax or e-mail anywhere there's a telephone line or a cellular phone. Once the fax comes in, just peer into the...

Consortiums are "white hot" outside the travel industry, but they may soon be heating up among companies that purchase airline and hotel space, according to Kevin Mitchell, president of Business Travel Contractors Corp. (BTCC), a "strategic buying...

Motivating nonsales employees was one focus of the 1996 Society of Incentive & Travel Executives (SITE) International Conference, which drew 397 members and guests to Vienna in November. In an address to the group, Dr. Lawrence Watson of Hay...