* Don Jaeger has been named president of the Greater Des Moines Convention and Visitors Bureau. He had been director of marketing for the Oklahoma City Convention & Visitors Bureau. Jaeger, who serves on the board of directors of the Religious...

Stuck at the bottom of the customer-satisfaction barrel last year, Continental Airlines has done what no airline in the annual J.D. Power/Frequent Flyer Customer Satisfaction survey has ever done: The carrier jumped from last to first in a single...

AMERICAN HAWAII CRUISES Contact: Lori Purcell, vice president, field sales, (800) 933-9933, fax: (800) 933-4904 ...

Meeting planners take note: the adventure travel industry has emerged from an awkward adolescence, marked by years of identity crises and unregulated growth. Now it's on the way to a healthy adulthood, with regulations in place for land use and...

LEON, MEXICO North American conference organizers and meeting planners got burned when the Mexican peso suddenly plunged in 1995. "We had to cancel an exhibition," says a planner for a mid-sized international association based in Virginia. "We had...

Evy Garcia speaks both Spanish and English fluently. But this summer she was working hard to add some German to her repertoire. Garcia, second vice president, advertising and international relations, for Pan-Am-erican Life Insurance Company, was...

Like many insurance organizations, Aid Association for Lutherans (AAL), based in Appleton, WI, has been talking about incorporating a community service project into an agent conference for a long time. And, like many of those that have turned that...

Disney Goes Above Par George Aguel, Vice-President of Resort/Park Sales and Services for WaltDisney World Resort, and his team are responsible for the event's continued success. They're proud of the Disney Golf Spectacular's acclaim, and look...

* March 14 to 18, 1998, SITE European University, Istanbul. Call SITE at (212) 575-0910...

Twelve new members joined the Society of Corporate Meeting Professionals (SCMP) in October, announced former SCMP President Rick Hanson, president of HanZon Productions, at the group's annual meeting, held November 5-8 in Atlanta. "We haven't seen...