Travelers avoided taking 41 million trips last year—including 12 million business trips—because of their frustration with air travel, according to a new study by the Travel Industry Association. The upshot is a $26.5 billion hit to the economy...

The Open Skies Agreement brings more choices for flying attendees to Europe.

We chose the word changemaker to describe our cover story subjects because these 20 individuals aren't just managers or team leaders or decision-makers. Changemakers have the ability to transform the way that their departments and companies...

In Europe, IMEX, the worldwide exhibition for incentive travel, meetings, and events, reinforced its leadership position with regard to sustainability with a series of green initiatives at its April show in Frankfurt...

Her company is celebrating its 20th anniversary, and she has co-written a book on ROI. Terri Breining is one busy woman.

Canada is officially bilingual. Although they often use first names over the phone, French-speaking Canadians may use surnames in person.” Anglophone Canadians often begin informal meetings with small talk; however, all Canadians tend to get...

An expert’s cost-saving tips and tricks

Planners taking programs overseas can be in for some surprises

Big Venues ...

From the moment I pulled up to the Hard Rock Hotel Universal Orlando, I knew I was in for an experience. The doorman poked fun at my shirt, which happened to have another hotel's logo on it, and we had a good laugh. What a terrific first encounter...