Your attendees’ experience starts as soon as they walk out the front door. You can give them a smoother journey by showing them how easy it is to enroll in the Transportation Security Administration’s PreCheck program—and by helping them do it...

Peter Neffenger likes things to happen fast. The former Vice Commandant of the U.S. Coast Guard was confirmed as administrator of the Transportation Security Administration only a year ago, but he’s already made plenty of changes on his way to...

United Airlines President & CEO Oscar Munoz, who has been on the job only since September 2015 (and took a little time off to have a heart transplant in January), empathized with the flying public’s experience during a Q&A at the Global Business...

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Meet Aoife Delaney and the first thing you’re likely to do is smile. Maybe it’s because she’s a certified yoga instructor and passionate advocate for wellness, but Delaney’s vibe is relaxed and warm from the word go. The director of global sales ...

Earlier this year, IACC (formerly the International Association of Conference Centres, now officially referred to by its acronym alone) surveyed meeting planners and interviewed other meeting professionals to create a report on the “IACC Meeting ...

The process of qualifying for, applying for, and earning the Certified Meeting Professional designation has become more streamlined, and the Convention Industry Council, which administers the CMP, has just released a video to get the word out...

At the 2016 Financial & Insurance Conference Planners Education Forum, under way at The Ritz-Carlton, Half Moon Bay, in Half Moon Bay, Calif., FICP Chair Caryn Taylor Lucia kicked things off by introducing the association’s overhaul of...

As incentive industry professionals, we are intensely interested in what motivates our audiences to achieve, to attend, to acquire. Much has been written about designing rewards and programs that motivate and engage across generations, which is a...