The Ritz-Carlton Hotel Co. held its ninth Insurance Advisory Council meeting at The Ritz-Carlton, Aruba, in August. This client board was the first niched advisory board ever convened by the company, and some attendees have returned each year to...

Just when you thought you’d learned all about what revenue managers are thinking when your RFPs land on their desks, along comes an article titled "Sea Change" in the September issue of Hotels magazine that turns the topic on its...

Ever on the cutting edge of the planner/hotelier relationship, MGM Resorts’ Michael Dominguez is working with meeting clients on a contract idea that could solve a big problem for each side. It helps hotels maximize revenue on available...

The time has come for all hotels worldwide to offer complimentary basic Internet to all guests...

Once your childhood dreams come true, what do you do next? Get a job planning incentive conferences. “I always say I’ve had the two greatest careers ever,” says Chuck Lane, who realized his dream to join the world of pro football when he spent ...

If you can help a hotel’s RevPAR with date flexibility or future meetings, you’ve got the revenue manager’s attention.

Three days after corporate, association, and third-party meeting planners with expertise in global programs got together for the Beyond Borders Summit at the JW Marriott Essex House in New York, a Malaysia Airlines was shot down over eastern Ukra...

But if you booked Europe for 2015, you won the value lottery.