The coyote is an interesting animal. Its dark silhouette against the moon has been reproduced countless times in movies and print. Coyotes are most active at night, and the coyote’s howl is instantly recognized and sends shivers down the spines of...

NEAR SEATAC International Airport between Seattle and Tacoma, Washington Mutual opened its new corporate leadership development center in December. Nestled on an 18-acre campus with a natural wetland, the Washington Mutual Leadership Center at...

Surprise Me ...

An outstanding turnout, a spectacular venue, and a busy program that combined great evening entertainment with enlightening educational sessions made the Northeast ICPA chapter meeting a huge success. Organized by Pat Jaworski, director, North...

AS WE GO TO PRESS with this issue in late February, one thought keeps replaying over and over in my mind: When you read these words, the United States may be a nation at war...

CLAUSE: Does force majeure cover the prospect of war...

GLOBAL UNCERTAINTY may have some incentive planners waiting for the other shoe to drop, but the need to get agents fired up means international destinations are still important. “Obviously we look at the safety issues,” says Lynn Averill, director...

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TWO HOTEL COMPANIES have taken a radical step to spur bookings in an uncertain economy: Eliminate risk for their meeting clients. In early February, InterContinental Hotels & Resorts, Atlanta, announced that contracts signed in February, March...

“I believe that good companies talk about learning and train when times are good. Great companies have a value system that stresses everyone is learning and they train all the time,” says Mike Fahner, vice president, sales and marketing, Aramark...