Cindy Wheaton, CMP, manager, group meetings and incentives, Nationwide Financial Network in Columbus, Ohio, is in her second year on the board of directors of FICP. She is serving as FICP vice president, sponsorship, having spent her first year on...
Within the next few years, the small-meetings market is expected to shift toward online automated transactions in much the same way that the transient travel market has over the past decade. After all, online booking for transient travel has been...
In my earlier life as a design magazine editor, I was a crusader. I believed that good design could not only be aesthetically pleasing, but it could also help to save the planet...
This Edition Features new trends in cruising. As a comedian, I have spent more time on cruise ships than most sailors spend in the navy, and I have seen the underbelly of the cruise industry. In fact, my cabin was in the underbelly, and it wasn't...
The NASD guidelines that govern the meetings and incentive practices of 5,000 financial services companies are notoriously vague — and they may not be getting any clearer...
When an Organization Cancels a meeting contract, computing the actual losses to the hotel's business can be cumbersome. And what happens if the hotel cancels? Most hotel contracts use the concept of “liquidated damages,” agreeing in advance what...
Here's a title you don't run into everyday at a hotel: community projects manager. That's the position that Jo Licata holds at the San Francisco Hilton. With overall responsibility for the hotel's charitable and community efforts, she's held this...