Commentary: Meetings Technology as if Participants Mattered

It’s easy to forget how one wrong assumption can take us down a series of blind alleys, closing off options that would have brought better results to an organization—or to hundreds or thousands of conference participants.

That risk is ever-present in meeting technology, where expectations are high, the scene is constantly shifting, cost-cutting often trumps innovation and quality, and meeting professionals sometimes lack the specialized training to make choices that build better event

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