ING Creates a Best Practices Meeting for Its In-House Planners

How do you create cohesiveness among your meeting planners when they sit in offices from Phoenix to Denver to Hartford?

At financial services giant ING, meeting planning is centralized: All contracts are signed by the strategic sourcing department, corporate meeting planning guidelines are in place, and all meetings are registered so that total meeting spending is tracked. But the planners are not in the same place. The company needed to decide whether to consolidate meeting managemen

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