Consider the following, courtesy of Isabel Mahon, director, global sales, for Fairmont/Raffles/Swissôtels, who has booked pre-opening programs in the past few years:
1. Does the hotel have appropriate financing in place?
2. Is the hotel in a location where staff is accessible, so training will not be a major issue? If it is a newly developed resort area, understand that it might take a year to get service running smoothly. On the other hand, a major metropolitan