Online Booking Blues

Don't blame the attendees.

They're just getting the best rate they can.

Don't blame the hotels.

They're just managing their inventory.

Don't blame the meeting planners.

They were promised great rates.

You can blame the Internet if you want, but it's here to stay.

The problem is unfilled room blocks because of attendees who pass over a negotiated rate and instead book the meeting hotel at a rock-bottom Internet rate, using Expedia, T

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