Message From the President

Have you noticed how often hospitality staff rotates, changes assignments, and sometimes relocates? A friend recently commented to me, “Jack, we should change assignments every eight years.” The comment came in a discussion regarding the challenge of planning new and exciting meetings year after year.

We all struggle with these negative influences: status quo, staleness, stress, weariness. Try these more positive approaches:

  • Become a change agent by inventing the futu

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